Contact Us:

670 Lafayette Ave, Brooklyn,
NY 11216

+1 800 966 4564
+1 800 9667 4558

Last Updated: 12 April 2024

This Privacy Policy explains how TourAI (“we” or “us”) collects, uses, and discloses personal information when you use our TourAI mobile application (“the App”). By using the App, you consent to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you create an account on TourAI, we collect your name and email address. Additionally, during the app setup process, we may collect information including your destination, travel dates, itinerary start and end times, who you are traveling with, budget, and experience preferences.

1.2 Device Information: We may collect certain device information, such as device model, operating system version, and unique device identifiers. This information is collected through the use of Google Analytics to help us understand app usage patterns and improve our services.

2. Use of Personal Information

2.1 Personalization and Itinerary Generation: The personal information collected is used to generate personalized itineraries based on your preferences. This includes recommending activities, attractions, restaurants, and other relevant information to enhance your travel experience.

2.2 Analytics: We may use the collected information, including device information, to analyze user behavior and trends. This helps us improve the App’s functionality, performance, and user experience.

2.3 Marketing and Communication: With your consent, we may use your email address to send you promotional emails, updates, and information about new features or offers related to TourAI. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email.

2.4 AI Model Training: The anonymized and aggregated data may be used to improve our AI model and enhance the accuracy and relevance of the generated itineraries.

3. Third-Party Sharing

3.1 Service Providers: We may engage trusted third-party service providers to assist us in providing and improving our services. These providers may have access to your personal information to perform tasks on our behalf, such as data analysis, IT support, or customer service. However, they are obligated to handle your information securely and in accordance with this Privacy Policy. The following are our data partners:

3.2 Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3.3 Expense Tracking: TourAI offers an “Expense Tracking” feature within the app, which allows users to record their expenses during their trips. When using this feature, users have the option to input data related to their expenditures in various categories. This may include information such as expense amounts, categories, and transaction dates. Please note that TourAI does not collect sensitive financial information, such as credit card numbers or bank account details. This expense-related data is collected solely for the purpose of helping users keep track of their travel expenses and manage their budgets effectively. It is stored securely within the app and is not shared with third parties. The data recorded in the “Expense Tracking” feature is treated with the same level of privacy and security as other personal information, as described in this Privacy Policy. If you have any questions or concerns regarding the collection or management of expense-related data, please contact us at [email protected].

4. Google Places API Usage

4.1 Google Places API: TourAI uses the Google Places API to provide location-based services, including recommendations, maps, and location-related information. By using the App, you acknowledge and agree to be bound by Google’s Terms of Service and the Google Privacy Policy regarding the use of the Google Places API.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Inactive accounts may be deleted after 2 years of inactivity.

6. User Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you would like to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us at [email protected].

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy in the App or by other means of communication. Your continued use of the App following the changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or TourAI’s privacy practices, please contact us at [email protected]. We will make reasonable efforts to address your inquiries and resolve any concerns promptly.