Privacy Policy
TourAI
Last Updated: 4 February 2025
TourAI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our TourAI mobile application ("the App"). By using the App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you create an account, we collect your name, email address, and any other information you provide (e.g., birthday, travel preferences, and profile information). You may choose to upload a profile picture, cover photo, and share photo memories from your trips. This information is stored on your account and may be visible to other users. You may provide details such as destinations, travel dates, itineraries, and whether you are a local in a current city. You can also edit or delete your trips at any time.
1.2 Device Information
We collect device information such as device model, operating system version, and unique device identifiers through tools like Google Analytics to help improve our services. To offer a personalized experience (for example, suggesting nearby attractions or connecting locals with travelers), the App may request access to your location. You can enable or disable location services at any time in the Location Settings screen. If enabled, location data is used solely for enhancing your experience and is subject to the security measures described below.
1.3 Usage and Communication Data
When you use features such as Travel Chat or post on the world map canvas, the content you submit (messages, photos, and other posts) is collected and stored. These features may be accessible by other users, and you are responsible for the content you share. The App may ask you to allow notifications. Your choices regarding notifications (on/off) are recorded to tailor the App's communication with you. You may optionally provide additional data such as your birthday or other personal details when editing your profile.
2. How We Use Your Information
2.1 Personalization and Itinerary Generation
Your personal information, including travel preferences and location data, is used to generate personalized itineraries and travel recommendations using our AI models.
2.2 Service Improvement and Analytics
We use device, usage, and location data to analyze trends, improve the functionality of the App, and enhance user experience.
2.3 Social and Interactive Features
Data collected through Travel Chat, world map canvas, and photo memory features is used to foster community interactions and enhance the social aspects of the App.
2.4 Marketing and Communication
With your consent, we may use your email address to send you promotional communications and updates. You can opt out at any time by following the unsubscribe instructions in our emails.
2.5 Third-Party API Integrations
Certain features of the App utilize third-party APIs (such as Google Places, Firebase, AviationStack, etc.). These integrations may involve sharing necessary data with the third parties solely to provide and improve the services.
3. Third-Party Service Providers
We may share your data with trusted third-party providers strictly to facilitate the App's services. These providers (including Firebase, Google Analytics, AdMob, OpenAI, AviationStack, and CurrencyConverter API) are required to maintain appropriate data protection measures and are governed by their respective privacy policies. The following are our data partners:
4. Data Storage and Security
4.1 Local and Cloud Storage
Some data (such as documents in the Travel Toolkit) are stored and encrypted locally on your device. Other data may be stored on our secure servers or via trusted third-party services. If you sign out or use a different device, locally stored data (e.g., documents) will not be automatically available.
4.2 Security Measures
We implement reasonable measures to safeguard your data from unauthorized access or disclosure. However, no method of transmission or storage is entirely secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Inactive accounts may be deleted after 2 years of inactivity.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To exercise these rights or if you have any questions, please contact us at:
Email: [email protected]
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. For any material changes, we will notify you via the App and/or email. Continued use of the App constitutes your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]